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Miro

Miro

Overview

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development…

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Recent Reviews

Miro Experience

9 out of 10
May 07, 2024
Incentivized
During my time in school and industry, nearly every project received it's own Miro page. The main need being a collaborative workspace to …
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TrustRadius Insights

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

How Miro Benefits Both Teachers and Students in Remote Environments
04:00
How Miro Brings Creative Thinking to New Spaces During the Pandemic
04:39
Improve Remote Team Collaboration: A Miro Online Whiteboard Review
02:22
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Pricing

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1. Free - To discover what Miro can do. Always free

$0

Cloud

2. Starter - Unlimited and private boards with essential features

$8

Cloud
per month (billed annually) per user

3. Business - Scales collaboration with advanced features and security

$16

Cloud
per month (billed annually) per user

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://miro.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user
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Product Details

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro is used to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle.

A Miro board displays hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.

To learn more, please visit https://miro.com

Miro Features

  • Supported: Drawing
  • Supported: Marker Colors
  • Supported: Mind Mapping
  • Supported: Templates
  • Supported: Drag-and-Drop
  • Supported: Voting
  • Supported: Commenting
  • Supported: CMS Integrations
  • Supported: Sharing
  • Supported: In-Browser
  • Supported: Desktop App
  • Supported: Mobile App
  • Supported: Collaborative Editing
  • Supported: Task Management
  • Supported: Notes and Comments
  • Supported: Styles and Themes
  • Supported: Image Import
  • Supported: Custom Icons
  • Supported: File Formats
  • Supported: Cloud Storage Integration
  • Supported: Mobile Application
  • Supported: Desktop Availability
  • Supported: Status Updates
  • Supported: Instant Messaging
  • Supported: Activity Feed
  • Supported: Notifications
  • Supported: Comments and Voting
  • Supported: Discussions
  • Supported: User Directory
  • Supported: Online Status of Coworkers
  • Supported: File Sharing
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Tagging
  • Supported: Knowledge Base
  • Supported: Surveys
  • Supported: Task Management
  • Supported: Calendar
  • Supported: Search
  • Supported: Mobile
  • Supported: Multi-Language Support
  • Supported: Moderation
  • Supported: User, Role, and Access Management
  • Supported: Performance and Reliability
  • Supported: Integrated Communications
  • Supported: Native Communications
  • Supported: Board Overview
  • Supported: Screen Sharing
  • Supported: Pre-made Templates
  • Supported: Custom Templates
  • Supported: Required Hardware
  • Supported: Bring Your Own Device
  • Supported: Permissions
  • Supported: Talktrack

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Miro Videos

Miro Talktrack - Async Work Feels Like Together-Work
Building a Customer Journey Map With a Team
Hosting a Retrospective in Miro

Miro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, French, Spanish, Japanese, German

Frequently Asked Questions

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro starts at $10.

Mural, InVision, and Lucid Visual Collaboration Suite are common alternatives for Miro.

Reviewers rate Configurability highest, with a score of 9.8.

The most common users of Miro are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6831)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to enhancing presentations with visual cues instead of traditional slides. The platform aids in efficient sprint planning and project management while aligning teams effectively. Users have harnessed its GenAI features for creating diagrams, compiling meeting notes, and conducting design tasks such as mapping user flows and journeys. Miro also serves as a crucial tool for customer research activities, from initial planning and note-taking to the final synthesis. Moreover, it caters to virtual collaboration needs by supporting design reviews, workshops with external customers, and fostering knowledge sharing within design teams.

Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.

Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.

Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.

Performance Issues: Reviewers have frequently reported significant performance problems with large boards taking a long time to load, negatively impacting the user experience. This issue hampers productivity and frustrates users trying to work efficiently.

Limited Drawing Capabilities: Users find the drawing capabilities, especially for shapes, to be restrictive and have requested more variety in shapes and the ability to save brand colors. The current limitations hinder creativity and design flexibility on the platform.

Difficulty in Board Organization: Some users express confusion when organizing boards by department, struggling with determining the correct placement for new boards. This lack of clarity disrupts workflow efficiency and makes it challenging to maintain an organized workspace.

Attribute Ratings

Reviews

(1-25 of 4555)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro for as much as possible. Anywhere I would previously have used a keynote, I have transitioned to Miro. I also use Miro as an agenda tool for my triad meetings. I house in that board a running calendar of key gates and dates as well as daily agendas.
  • Collaboration
  • Presenting
  • Meeting agenda
  • One stop shop
  • Integration with keynote, ability to import presentations
  • More useful tool integrations
  • A suped up Kanban chart feature with more abilities
Miro is very well suited for presentation, anywhere I would have previously used a keynote it is a lot more efficient to use a Miro board. Collaboration is my favorite part, the commenting features and being able to have multiple people working in a Miro board at once. It might be less appropriate for more formal presentations as the scrolling from slide to slide can be off putting to some.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Miro is an excellent tool for quick and effective simultaneous collaboration. It's a good illustration tool at its core, but beyond most other illustration tools it combines the usual extended toolset of diagram widgets and such with seamless mechanisms for sharing a canvas with others remotely.

We use it primarily for mind-mapping exercises, workflow brainstorming and illustration, and (as part of our agile process) decomposition of project goals into successively smaller chunks to identify Epics, Features, and Stories.
  • Quickly and smoothly shifting around multiple components in an illustration without needing to "clean up" fiddly bits (e.g., connections being broken or whatnot)
  • It might not seem like a large point, but the smoothness and fluidity of zooming in and out is a huge factor in not breaking focus
  • Browsing for additional diagramming widgets for a given session is simple and intuitive
  • The one aspect which kept the rating a "9" instead of a "10" is that I wish the general sense of fluidity and intuitiveness extended to being able to find previous diagrams. For some reason that's the one aspect which remains classically 'clunky'.
Miro is excellent for collaborative brainstorming, mind-mapping, the sorts of creative open-ended work which is key to the early stages of a project (and/or the initial stages of solving a complex problem).However once a particular effort has "matured" from 'planning the work' to 'working the plan', I would not necessarily use Miro; e.g., for generating official flowcharts, or for ongoing management of a Gantt chart, etc.

The best tools in these downstream contexts are niche products which incorporate context-specific constraints and guardrails.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to plan out creative campaigns visually. Since my department is so large and widespread, we have files and documents in many places. Displaying and connecting all of them in Miro shows leadership and colleagues how much work goes into our creative work. In addition to internal uses, as I mentioned, I also use Miro to collect information from collaborative brainstorming activities with colleagues outside of our department. Sometimes, this transfers in-person activities into Miro (to reference later), and occasionally, it's for people who can't attend an in-person brainstorming session.
  • Allows me to visually show process work, quickly.
  • Allows many others to participate (with minimal learning curve).
  • Allows non-creatives to contribute in engaging ways.
  • Text tool variations could be improved/streamlined.
  • I wish there were more built-in/on-screen tools (with a customizable toolbar for new Miro users).
  • More templates.
Miro is very well suited for large companies with leadership that can be hard to track down. We can create activities and prompts in Miro that people can contribute to whenever they have free time. It seems less appropriate at times just because non-creatives aren't as comfortable with the way the toolbar is displayed.
Jeff Newton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I lead teams of our most seasoned sales engineers focused on long-term direction of product and solution development. We use Miro extensively to brainstorm and flesh out ideas to increase sales, expand marketshare and gather more customer walletshare. Each team in regularly engaged in discussion guided by Miro boards that expand the discussion beyond the current.
  • Provides a board for idea sharing that mimics the face-to-face experience
  • Enables Wide Open Whiteboarding (WOW) and Design Thinking
  • Exports information shared into spreadsheet format for analysis
  • The Windows app times out too quickly, causing numerous re-logins to have to be completed in a day
  • Need more capability to use images without having to leave the app (kind of like Word does)
  • Flexibility for things like the timer, post-its, boxes, etc. to be moved on the screen, perhaps working across multiple screens.
In our current hybrid work situation and with current limitations on travel budget, Miro enables teamwork through shared boards and functions like design thinking. It's less valuable when many edits are required and/or limiting the participants to a certain amount of time to brainstorm because there's no ability to lock-down the board in mid-session.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for collaborations, present research and design, Retro, brainstorming and workshop sessions.
  • Collaboration
  • Templates
  • Talktrack, for recordings
  • Could improve on the charts feature can be better
We use Miro for collaborations, present research and design, Retro, brainstorming and workshop sessions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As an ideas whiteboard to collect and organize data that can be shared with work colleagues.
  • Mind maps
  • Organize information
  • Combine images with information
  • Easier way to create slide deck
  • Options for panning, left click is more natural
  • Integrate with OneNote and other Office tools
Great for storing information and creating mind maps, storyboards and such.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have a dispersed team that uses collaborative quarterly planning.
  • Provides sharing options like permissions, starting view, an visibility to customize the experience
  • Visual icons for major functionality
  • Mirrored availability across web, app, and mobile
  • Linked objects (grouped or linked with an arrow) don't have a meta relationship that you can take actions on, i.e. trace an arrow, edit a group
  • Export to Excel, Paste to Excel still requires a transformation at the destination
Miro is great for a virtual meeting that requires a visual collaboration space. It is not recommended for integrating content from the native app to 3rd party applications (limited to embed, limited data cleaning)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for Operations Reviews between teams, planning for projects and tracking. We utilize templates for regularly used items that require consistency. Meeting agenda, noted and action in Miro as well. Additionally, we use Miro very often when we are kicking off new projects, or beginning to deep dive into problem solving. It is a great platform to collaborate and brainstorm ideas.
  • Collaboration with remote teams around the world
  • Vast work space for large and complex projects
  • duplication and template usage
  • track changes
  • file integration
  • speed and responsiveness
  • storage and file structure for retrieval
Tynan Purdy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Miro is usually the starting point whenever we do any scanning or research, journey, maps, ideation sessions, business organization, mapping internal research, even early ideation for visuals that later go into PowerPoint. Working with teammates exclusively online makes Miro pretty invaluable to us as a team. We even used it for more social gatherings, like getting to know new members of a team or teambuilding activities even collecting words of gratitude when sending off a team member to new endeavors.
  • Live collaboration
  • Low complexity
  • The auto detection of whether using a mouse or trackpad does not work well for me. I often have both connected at the same time and might switch which one I’m using and it doesn’t pick up which one I’m using at the moment.
  • I would love to have cursor chat like in FigJam
  • Would be awesome to have higher resolution or vector based emoji. The canvas environment encourages you to make emoji large, but they are designed to be text sized so the resolution shows quickly.
Hard to imagine any use case where Miro is not useful at least as a starting point. In our remote context where paper is not necessarily a good option, it is the closest thing that is shareable between teammates where you can brain dump in low fidelity and arrange things into a very useful framework.
Danielle Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Customer Experience team leverages Miro to run internal and cross-functional programs. We've used Miro to manage internal trainings, workshops, Agile Scrums/Sprint Planning/Sprint Reviews, and ad hoc brainstorming. As a remote/hybrid team, this software is critical to our team's ability to collaborate in an accessible setting that creates an even field of contribution for all colleagues. <br><br>Miro allows us to operate with collaboration, access, and inclusion -- The variety of templates and features makes it easy and intuitive to adopt and leverage.
  • Collaboration in a hybrid world
  • Cross-functional workshops
  • Templates
  • Built in features for running trainings/pre-reads (ie. pre-recording board walk throughs)
  • Simple 'guest' access when running workshops
  • Continue growing template library, we love them
Miro is great for running team meetings, cross-functional projects or brainstorming new ideas/innovations. We leverage Miro almost weekly as a hybrid/remote team. We find that when everyone is even basically familiar with the tool it is extremely useful for facilitating discussions and providing a living visualization of ideas and topics. However, when we are running xfn projects if some members aren't equipped to leverage the tool the initial adoption can be clunky and frustrating if folks can't get access easily.
Shelbie Hasbrouck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have several use cases for Miro. First and foremost, it is my whiteboard tool. Anytime I would have used a whiteboard in the office and need to do so remotely, I open up Miro. It's great for brainstorming, mind mapping, building charts, graphs, and process documentation, especially in the early phases when I'm not exactly sure what I need. I really like the stopwatch functionality built in and the talk tracks as well. It allows me to facilitate a meeting and stick to strict timings and/or build a board and asynchronously iterate on it by recording talk tracks.
  • Brainstorming and iteration
  • Process documentation
  • Meeting Facilitation
  • adding shapes to a process map that spans more than one swimlane (Miro automatically adjusts my swimlanes and I don't want that)
It's great for any scenario where you need to work collaboratively to build something unknown.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love using Miro for virtual meetings and more specifically for their sticky notes feature as it is great for remote workers to provide immediate feedback which makes collaborating really easy. And since we use Google Workspace, Miro works great for us as it can easily integrate with it which make task management and project tracking more efficient. Also sharing files and links on Google Drive is really convenient with Miro which further helps us enhance our teamwork and productivity.
  • It enhances productivity by boosting collaboration and visualization.
  • It improves thinking and customer mapping and handles virtual meetings well.
  • Its flexible web templates allow for spontaneous brainstorming and mind mapping.
  • Inconsistent search feature.
  • And if more than 80 people join the meeting, it may slow down. But that many people is very unlikely.
  • Large boards can also sometimes slow down your connection.
We often get projects that requires good team work and collaboration to complete. And Miro is one such tool that helps us to collaborate effectively and specially their sticky note feature is one of my favorite as I easily provide feedback through them. Also unless the total number of people in a meeting exceeds 80, you mostly likely won't face any connection issue.
May 07, 2024

Miro Experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
During my time in school and industry, nearly every project received it's own Miro page. The main need being a collaborative workspace to plan projects, document data, and share ideas. Similarly, this would carry into my industry experience where we'd use Miro for product and space design. Some issues did relate to the sensitivity of information we didn't want in the cloud.
  • Bring in templates for use. Quick and easy exploration + drag in.
  • Creation of frames, text, and stickies. These are the main tools my team utilizes for data analysis. (We prototype else where)
  • Showing where teammates are and what they are looking at or working on.
  • Color palette is buried and difficult to use. Tends to lead me away from prototyping in Miro.
  • Load times of boards can take a while.
  • Security with sensitive information.
  • Add people to a workspace/team can be confusing and lead to people creating things where they shouldn't.
  • How might we incorporate more emerging tech?
Design Thinking project planning and data collection. It's great for these early stages of documentation. Typically the process evolves and we do leave Miro. However we do plan low fidelity documents here as well. As a UI designer, I'll jump in Figma but other team members with more comfortability will prototype here. Data synthesis and analysis can be done easily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Miro primarily for collaboration in a remote working environment. It has proven effective as a platform for getting ideas from multiple individuals, identifying trends, and categorizing the broader concepts exposed through exercises of that nature. It has also proven an effective tool for collaborating across disciplines and helping to visually align a product roadmap with a technical roadmap. It can also be leveraged effectively, creating point-in-time touchstones that represent the collective thinking of a point in time. If there were one thing I wished it would do more effectively, it would be to create a more fluid technical diagramming experience so it could serve as a one-stop shop rather than importing images from other more effective diagramming tools. I feel it has enhanced my work experience, and I view it almost as necessary for an environment that operates as a remote workforce.
  • Collaboration across teams.
  • Organizing disparate materials in one single place.
  • Creating a touchstone for point in time thinking and showing the evolution of that over time.
  • Diagramming features are clunky and lack aesthetics.
  • Integrations to some external platforms like Jira could be improved upon.
  • Slack integration could offer more useful features.
Miro is a fantastic too for discovery and framing exercises. It is highly effective at illustrating how concepts are thought of over a period of time. It is also very effective at organizing material from multiple external sources into an efficient at a glance view. It allows for an easily understandable common use tool that can be leverage by both technical and non technical professionals as well.
Mateus Mateus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm from the customer experience and customer marketing team, so I use Miro a lot for countless demands. In my routine, I constantly need to use Miro to create user journeys, investigate bottlenecks and consolidate information, presentations to internal teams, brainstorms, service flows, as well as teamwork. Overall, my use case is to constantly analyze and improve our customers' experience.
  • building user journeys
  • brainstorms
  • team work
  • presentations
  • presentations
  • presentations
As I work with customer experience, my demands are centered on analyzing customer behavior. Construction and analysis of journeys, ideation of new journeys, investigation and consolidation on a board for presentation, brainstorms to find new solutions, construction of personas, guided presentations. Demands that require a visual and interactive solution, Miro is the perfect tool.
McKenzie McCart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro to create journey maps form CRM initiatives and comms frameworks for campaigns. Miro’s tools allow us to effectively parse out the pieces of our business problem so we can address each step. The collaboration function is also invaluable when it comes to reaching a consensus re: feedback, builds and next steps. I also love creating Miro boards for research projects as a haven for source materials.
  • Customer Journey Map formatting
  • Prioritization exercises
  • Collaboration during brainstorms
  • Snap to grid function
  • Auto resizing function to make elements match
  • AI integration for meeting notes
Miro is great for group collaboration on creative and strategic initiatives. Creating journey maps or comms journeys is super easy using Miro’s functionalities. I find more formal presentations more challenging on Miro, as many folks are not familiar with the tool and it can be hard to focus their attention during the session.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Miro with cross functional project teams to capture shared assets and individual inputs from different team members.
  • Simple controls that are easy to get started with
  • Infinite canvas
  • Use of frames
  • Ability to show/hide content
  • Restricting the ability for participants to unintentionally manipulate parts of the board that are meant to be static
  • Integration with PowerPoint
  • Layers within frames
Miro is a great tool for Design Sprints with virtual team members, scoping new projects, Brainstorm exercises, getting feedback on prototypes and independent process mapping. Miro is not as well suited for real-time process flow creation due to how the table feature reacts to objects when placed within a cell.
Todd Greco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm an innovation consultant, which is a fancy term for being a facilitator that gets ideas out of a business’s head and into some sort of tangible form. Miro is my favorite way to do this, as it's easy to use, somewhat restrictive in its design ethos (focus on the problem, not the form), and allows global teams to swarm--even async.

When COVID hit, I really worried about my ability to run large form workshops and qualitative interviews. With Miro, not only could I do all of that from home (mostly), but I already had all of my work digitized and ready for synthesis--immediately after the meeting. It's magic. A research run used to be measured by time in the field = time in synthesis (so, 1 week in the field, 1 week in a room). Now, with Miro, I can cut the synthesis time in half, and get to insights much faster.

Anyway, there are few tools that I'd actually rave about, but Miro is actually one of the key things in my quiver.
  • Inclusive ways of engaging customers
  • Restrictive design that let's me focus on the problem
  • Super easy to learn and train folks to learn
  • The music is terrible (I never use it, and the feature is sorta broken)
  • Advanced ways of creating shapes would be nice
  • Rasier access to the ai tools would be lovely
  • Distributing objects that have joins (arrows) is not as easy as it could be
Miro is perfect if you need to either present an idea, or workshop ways of getting to alignment. It's pretty magic for all of that.

Miro is less perfect than FigJam if you're just interrogating a Figma UI and you want to make direct edits.
May 01, 2024

My use of Miro

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as a whiteboarding tool, and as a complicated component design capture tool.
  • Easy to put together component diagrams
  • Easy to collaborate with others as multiple people can look at the same thing
  • Can add a lot of content
  • Frames is good to encapsulate related data
  • The zoom is super confusing. Different people draw diagrams at different zooms. For few days, I thought 100% should be default. But text at zoom 100% is too small. So I need to zoom in whenever I need to add text.
  • If we have to look back after a long time, Confluence seems better as there are lot of explanations and a specific flow from top to botton. In Miro, it is hard to follow as we don't know where to start and where to end for big boards. Frames can provide some structure, but no one uses it for that.
  • The board can be put at many places in the tree. It is hard to find it later.
Miro is the best tool out there today, but doesn't solve 100% of problems as I listed. Solving those will keep Miro for long time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for brainstorming and ideation, to generate and organize ideas collaboratively and create mind maps to organize our thoughts. Additionally, it serves as a project management tool, helping us plan and track projects, assign tasks, and --less often-manage workflows. Sometimes, we also use Miro for customer journey mapping, to analyze and improve the customer experience journey.
  • Visual collaboration on diagrams, charts, and other visual content in real time.
  • It facilitates design thinking workshops.
  • Roadmaps and timelines planning.
  • Improve the mobile app to offer a smoother and more intuitive user experience.
  • Expand the library of templates for different use cases and industry-specific cases.
  • An offline mode that allows users to access and work on boards even when they don't have an internet connection, with changes syncing once they reconnect.
I'd recommend it for brainstorming and ideation, visual collaboration and mind mapping across teams based in different locations. I haven't seen the tool adopted for project management. It has capabilities for planning and tracking projects, assigning tasks, and managing workflows but I have never seen Miro utilized for those purposes in our company.
May 01, 2024

Miro Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
During one of my internships, my company used Miro for service design. It was a very helpful tool for visualizing and synthesizing information. We would use it as a visual during interviews and fill out a template we made with the interviewee. We also kept a calendar in one board because our team had members from different companies. This made it easier to share information like out of office times and important dates. Miro would also be used for retrospective meetings and collaborative sessions. After my internship ended, I continued using Miro for my course work in college. I use it to take notes and organize information. I've found it as a very helpful tool for studying and for planning out the work I need to do.
  • Great for organizing and visualizing information
  • It's easy to collaborate with others
  • Very flexible tool when designing
  • Check boxes from wireframe library are buggy
  • loading time can be slow, especially for large boards
  • More options for the background color of a board
I think Miro is well suited for any application where information can be visualized (except cases where excel charts are better, but those can be dropped into Miro too). I think it is great for planning out projects and tasks. It is a very flexible tool, and I'm sure there is a useful way to use it in just about any application.
May 01, 2024

Miro is amazing

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Miro is the best tool I have found for supporting hybrid, global, teams brainstorming and collaborating on strategy and innovation. I also enjoy the wide variety of integrations with other collaboration platforms like Microsoft teams, WebEx, and slack. The templates are particularly important in an agile environment that encourages input from all stakeholders.
  • Design thinking templates
  • Cross-functional collaboration
  • Facilitation
  • Easier exporting
  • Single sign-on complexity
Recommended for group participation. The real-time collaboration feature is the most enjoyable aspect of groups. It's especially nice that you can turn off other users cursors and lock elements of the board.
I would not use it as an individual trying to capture notes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our team has been almost entirely distributed for as long as we've been a company. The ability to work through topics together -- whether it's whiteboarding, doing UX exercises, or charting a journey (of a person, product, or company!), Miro has been a lifesaver.

The templates are a great jumping off point for newbies, but more often than not, we wind up just using some stickies and some basic shapes and we're off and running. The ability to recreate a genuine work session while not being physically in the same room is something we have not found with any other software.
  • Co-working: the ability to tag in colleagues at exact points of the screen, or have them follow your cursor so they don't get lost.
  • Customization: the ability to change colors, sizes, and details so you can mark things up individually and know what's what when you go back to it.
  • Commenting: the ability to leave comments and tag others to those comments. This is becoming increasingly standard these days, but Miro was an early adopter, and it's made a big difference when our team is working asynchronously.
  • Templates: feeling like you don't know where to start? Pull up the myriad of template options and start clicking around. It's sure to get your brain going.
  • I'd like it to be easier to export frames and maintain quality.
  • More shapes!
  • More sticky colors. (Is this silly? Yes. But it would be helpful when working with a big team and a lot of topics.)
When your team is distributed, it is a godsend. If your team is generally comfortable with technology and/or willing to learn a new platform, it's easy to learn how to use Miro for those who are comfortable and willing. If you have a lot of people who think visually -- or who think DIFFERENTLY (from one another), it's a great tool. The ability to interpret the same information in a few different forms can save a lot of time in making sure everyone is on the same page.

If team members are not game to learn new tech, it's a harder sell. There IS a learning curve, but it's VERY figure-outable. The willingness has to be there, though.
Desmond Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro daily to break down business processes in unison with the agile work-stream. Some coworkers are visual learners, by using Miro, I am able to document outcomes, tasks and to-dos via result chains using Miro. Miro allows me to simplify the process of ironing out work to be done, and providing a visual representation of the process for both review and publication. Before Miro, I used a pen and paper, now I am able to document the way I think, or work with co-workers, and document they way they think visually. The tool is valuable, and work-life is made simpler using Miro.
  • Result chains
  • Process documentation
  • Applying thought to screen
  • Works with the Jira tool
  • My needs have not outgrown Miro, and it does everything I need it to do very well
We document "quarter at a glance" using Miro. Whether you use Miro or not, working with an experienced Miro user can simplify the process and allow you to document your thoughts on the fly easily and easily modify as needed. My typical experience with Miro always ends with a pretty picture easily explaining what needs to do be, and the steps needed to do it. We also run "retrospectives" with Miro, and the tool makes it seamless.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to facilitate my team's daily stand-up, manage my team project pipeline, vet ITSM, ITAM and Discovery processes, design ITAM frameworks, communicate our overall ITxM eco-system with stakeholders and executive teams, and brainstorm possible design work with stakeholders.
  • Easy to use for my team, they don't waste cycles how to do this or that.
  • Graphically represent what is needed, in progress and completed.
  • The out-of-the-box templates are very helpful and helps me get a headstart.
  • Provides a better picture regarding any projects we manage through Miro. All stakeholders can easily see it, what has been accomplished, what's next and where the challenges are.
  • Better navigation with a touchpad. I use a mouse, but some of time prefer the touchpad, and being able to navigate a large Miro can get cumbersome. The nav map helps, but perhaps make it larger.
Design work, project tracking and communication, pipeline management, day-to-day efforts.
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